Table of Content
If HOOP doesn't provide all the information you need, submit your HOOP session to us to arrange a conversation with an EAC Advisor. EAC Advice is a free, specialist and independent telephone advice service provide by the charity Elderly Accommodation Counsel . We frame our offer around ‘home’ because we understand its importance for everyone.
If you are the provider and would like to do this, please click the "Do you run this home" button under the Description tab. Our home evokes a warm, homely feel provided by loyal, caring management and staff, and we have been honoured to care for many happy long term residents. The people we spoke with told us the staff were kind and that they “Couldn’t be better looked after”. Visitors to the service told us that the staff were very nice and they didn’t have any problem with the care provided. They told us that during the recent refurbishment a bathroom was out of action and this had posed some problems when trying to access alternative facilities. They told us they felt confident to raise any complaint with the staff and were confident their concerns would be acted upon.
Who runs this service
We saw that people experienced safe and effective care based on detailed care plans and risk assessments that documented peoples’ preferences and met individual needs. We saw that the administration of medication was undertaken in a safe and controlled manner. Care records showed people’s needs were assessed before they began living in the home.
Staff we spoke with said they felt management listened to their views and kept them well informed of developments and plans. They expressed a strong identity as a team working together to meet the needs of people who lived in the home. A care assistant told us, “The manager has made a huge difference, inspecting and pulling us up. Care plans included a range of assessments which were reviewed monthly.
Specialisms / services
See CQC's page explaining ratings for more details about ratings and inspection practices of care homes in England. People who lived in the home, with visiting relatives, had quarterly meetings when they discussed the quality of service they experienced. Minutes showed food and activities were always discussed and people were invited to give ideas for improvement. There were annual questionnaire surveys of staff and the relatives of people who lived in the home.
Care plans were clearly based on these initial assessments, and subsequent monthly reviews. People had signed to show they had been involved in agreeing their needs and how they were to be met, or relatives had done so on their behalf. A person who lived in the home told us they were fully involved in aspects of management of two primary medical conditions they had. Just be aware that we do not provide housing or care services ourselves, so we cannot accept applications for housing and do not have any control over the services listed on our site.
Care Concierge
The manager saw it as part of their role to speak with all people who lived in the home, and visitors, every day. They undertook a monthly programme of audits, which gave them a factually based oversight of how various aspects of the home were being managed. This meant they were continuously aware of the quality of service offered by the home and could address any shortfall revealed through audit. People told us the provider spent two or three days per week in the home and the manager described a close working relationship with the provider, including annual development planning.
At other times we offer an answer phone service so please leave a message and we'll call you back. Generally the whole complex will be designed with attention to accessibility for residents with restricted mobility. Buying a ‘home for life plan’, or ‘lifetime lease’, gives you the right to live in a property until you die or move to a care home. This might enable you to live somewhere you couldn’t otherwise afford. A move may provide a whole new lease of life, but a wrong choice can be difficult to undo. Our site provides information about every retirement scheme, development or village in the UK, to help you make the right choice.
Wraysbury House Limited
Marlow 8 Nursery Lane, Worthing, BN11 3HS ★★★☆ Marlow is a small care residence located in Worthing, with fifteen beds. The care home caters for younger and elderly adults including those with sensory impairment. The care home also cares for residents with learning disabilities and mental health conditions. Lulworth 4 Nursery Lane, Worthing, BN11 3HS ★★★☆ Lulworth is a medium size care residence situated in Worthing housing a maximum of 16 individuals. Melrose Care Home 7-11 Wykeham Road, Worthing, BN11 4JG ★★★☆ Melrose Care Home is a privately owned care home that specialises in the accommodation and personal care of older people with nursing needs.
People told us that there were usually enough staff for the number of people living at the home; however there were busy times when they had to wait for some time for staff to answer their call bell. The home had contingency plans for maintaining people’s safety in the event of emergencies arising. We saw that call bells were answered swiftly in most cases, although we have highlighted to the provider that twice during our inspection this was not the case. People and their relatives told us the home provided a safe service and there was enough staff to meet people's needs. Staff were trained in how to recognise signs of abuse and able to speak about what action they would take if they had a concern or felt a person was at risk.
The Care Quality Commission is the independent regulator of health and social care in England. It monitors and inspects services, to make sure they are safe, effective and provide high-quality care. Staff had meetings every month, covering care and operational issues.
Those run by private operators more often focus on lifestyle, with help and care services discretely available to buy if or when required. Housing-with-care is a recent but natural evolution of retirement housing to provide an environment capable of enabling older people to maintain their independence even if they become physically or mentally frail. Camowen is a luxury care home in Worthing West Sussex; and is an independent luxury residential care home providing a safe, comfortable and happy experience for residents. The Provider has not yet updated their profile and added details of the services and facilities they offer.
This is the latest available inspection report for this service, carried out on 6th October 2009. As both a nursing and residential home Camelot can provide quality care across a wide range of individual needs. We asked people who lived at Camelot Nursing and Residential Care Home about their care and treatment. People we spoke with said they got up at times that suited them and went to bed when they wanted to.
We saw examples of changes made in the service as a result of feedback received through these avenues. EAC sees itself, and this website, as one source of ‘housing options’ information and advice for older people and their families. But there are many other organisations providing valuable services, both locally and nationally.
Inspection ratings
The premises are well maintained to a good specification throughout, and are detached with garden areas that have been adapted for service users. Camelot is accommodated within two large, detached houses that have been linked and extended and has 36 rooms of which 10 have en-suite facilities. Each room has its own TV point, and residents are encouraged to bring in their own personal effects to provide a familiar environment to their room. There were up to date policies and procedures in place regarding consent that staff followed in practice. This helped to ensure that people’s rights to consent to their care and treatment were upheld.
No comments:
Post a Comment